One research base, start to finish
Most early-stage companies hire a strategy firm, then a brand agency, then a dev shop. Each one starts over, and something gets lost at every handoff. We work differently.
One base
Before we design or build anything, we build a research base: your market, your audience, your competitors and your own data. Every finding has a source and a date. Where we interpret, we say so.
How an engagement runs
- Discovery call. Your business, your goals and what success looks like.
- Scope & proposal. Written scope, milestones, timeline and a fixed price per milestone.
- Research. Customers, market and competitors, before any design or build.
- Direction. Findings turned into a recommended direction that you approve.
- Create & build. Brand, product or strategy built in weekly cycles you review.
- Launch. Final sign-off, launch, and handover of files, code and access.
- Measure & support. Results tracked against goals. Optional retainer for support.
Every step ends with your approval before the next one begins.
Working together
- One point of contact. One lead runs your project. You never chase three people.
- Weekly reviews. You see real progress on live work, every week.
- Decisions in writing. Every call ends with what was agreed, written down.
- Changes priced first. Anything new is scoped and quoted before we start it.
- You own everything. Domains, accounts, code and files are yours from day one.
- Clear support. Written response times. Critical issues acknowledged within an hour.
One team
Designers, strategists and engineers work from the same base. When an engineer asks why a screen works the way it does, the answer is one link away.
Pay as you approve
| Milestone | You approve | Payment |
|---|---|---|
| Proposal signed | Scope, timeline and cost | 40% |
| Direction approved | Research findings and the recommended direction | 30% |
| Launch & handover | Final work, files, code and access | 30% |
| Ongoing support | Optional monthly retainer | Monthly |
Running costs like hosting, domains and payment fees go on your own accounts, billed at actual cost.
How we price
- Build. One-time, fixed price per milestone. Discovery, design, development, testing and launch.
- Running costs. Billed at actual, no markup. Hosting, domain, database, email and payment fees, on your own accounts.
- Support. Optional monthly retainer. Fixes, security updates, monitoring and small changes, with written response times.
If the scope changes, we price the change before we do it. No surprise bills.
Ways to start
Validation sprint
Market and customer research, a competitor scan and clear options.
You leave with a go / no-go decision and next steps.
Brand sprint
Research, positioning, messaging and a core identity.
You leave with brand strategy and core identity, ready to use.
MVP build
Scoping, design, core features and launch.
You leave with a live first version with analytics in place.
Retainer
Ongoing design, development and strategy support.
You leave with monthly support with agreed response times.
Every package can grow into a full project or a retainer.
You keep it
The research base is yours. It keeps working after we've gone: for your next hire, your next raise, your next decision. [CONFIRM: format we hand over]